FREQUENTLY ASKED QUESTIONS

Last Updated on October 26, 2016

Browse through our site, if you like any products add it to our shopping cart, review your order, proceed to check out, enter your billing details and pay through PayPal.

We currently don’t offer express shipping but could be arranged on extra charges. If you need express delivery, please email us at info@mysticbazaar.com.au and we can arrange.

You can track the status of your order through signing into your account on www.mysticbazaar.com.au.

We will also send you the tracking number for the courier on email once your order has been posted.

Orders may be modified by emailing us at info@mysticbazaar.com.au within 24 hours of placing an order. Please note that we do not accept requests for complete cancelation or refunds.

We shall send you a replacement piece if the product is delivered to you in a broken/damaged state. Please email us a picture at info@mysticbazaar.com.au of the product within 24 hours after delivery and refund/ replacement will be initiated on the same.

We accept payment via PayPal. You do not need a PayPal account to make the payment and can chose to use your credit or debit card to make the payment.

Prices quoted on our website are inclusive of any taxes and duties in Australia. You should check import policies of your country if you want to ship the products outside Australia.

Yes, the site uses cookies. You may choose to disable all cookies.

You may place an order without creating an account with Mystic Bazaar. However, we recommend creating an account so we can service you better.

Our website only allows shipping to Australia and New Zealand as of now. But if you really like something shoot us an email and we may be able to arrange a special delivery for you.

We can provide some customisation.  Minimum quantity order is required.  Mail us at info@mysticbazaar.com.au and we can discuss your requirements.

We can take advance orders and hold the stock for you for up to 3 months. Proceed to check out normally and add a comment for delivery instruction

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